Your account is strictly personal, but you may be able to use your account for your children. A beneficiary is someone who is attached to and benefits from your health insurance plan.
If the beneficiary is under the age of majority (children under 18) :
The are not allowed to create their own account. The parent or legal guardian can request a medical consultation for the child using their account. The parent must attach proof (birth certificate/family record book) of parenthood or legal guardianship by attaching a file.
If the beneficiary is over the age of majority (children over 18 or spouse):
The beneficiary must create their own account using a different e-mail address. Each account is strictly personal.
Consulting for a relative :
Each account is strictly personal. If you make a request for a relative who is not affiliated with your health insurance plan, the doctor has the right to refuse your request if he/she feels that medical confidentiality is being threatened. This can include a grandparent who makes a request for their grandchild; legally, the doctor is not allowed to answer.
If your question concerns a relative, a friend or your child, specify this information at the beginning of your request.