Our doctors can guide, diagnose and treat. Our doctors can give medical advice, and have the capacity to prescribe and treat patients.
The medical advice provided includes personalized health information, like how to properly manage your symptoms, how to monitor your health, and if needed, our doctors can guide you correctly through the healthcare system. This advice helps avoid unnecessary physical trips to the doctor. It can be beneficial before or after a physical appointment with a healthcare professional.
The medical advice can lead to an online medical consultation. In writing, by phone, or by video, in some cases the consultation establishes a diagnosis - See How to ask my medical question correctly, or a medical prescription - See Exceptions to issuing prescriptions.
A telemedical contract was signed in collaboration with the Regional Health Authority (Agence Régionale de Santé d'Île-de-France) and the CNIL. For more information, see the Security / Quality section.