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  2. My Account

My Account

  • What is a 6-digit verification code?
  • How do I upload my ID? Which types of ID are accepted?
  • I can't sign in to my account, what can i do ?
  • How do I log in?
  • Why am I being asked to verify my identity?
  • My account is blocked, what should I do?
  • I forgot my password, what should I do?
  • Create my password
  • How do I update my information?
  • How do I update my password?
  • How do I change my email address?
  • My subscription has expired, what should I do ?
  • How do I delete my account ? How do I unsubscribe from this service ?
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